We have forwarded to Blizzard the original email you sent me to Blizzard about the point dispute. It is with them, I will send another email with the this email to them. We apologize again as we have submitted the correct names they of course are extremely busy but I will check and see if we can get a status update on it.
Hi! I am void (battle tag: void#1248, my region is Japan)
I won TuesdayNighthype#16 (http://teamvs.challonge.com/TNH16) last month, but still I have not received any points yet from it.
Please have a look the following link, http://us.battle.net/hearthstone/en/standings/japan/
I have found another Void got 10 points, see the following link, http://us.battle.net/hearthstone/en/standings/north-america/
My battle name is *void* which is the first letter is lowercase v
His battle name is *Void* which is the first letter is uppercase V
Can you check it again and let me know?